Section outline

  • Welcome! This module will provide you with essential knowledge and skills to effectively communicate with your patients, whether in-person or remotely.

    Enrollment button

    At the end of this module, you will be able to (learning objectives):

      • Name the 5 components of Leventhal's Common-Sense Model (CSM) to improve how diagnosis is communicated and to help patients make sense of their symptoms and the implications of their diagnosis.
      • Describe the benefits and core elements of Motivational Interviewing to promote behavioural change, including the use of the OARS set of communication skills to improve communication with patients.
      • Choose the best practices for conducting a remote consultation.

    To get a certificate, you need to:

        • Complete the Pre-test.
        • Complete the learning materials: Case study, Videocast, and Further reading.
        • Obtain at least a 75% grade on the Final exam.
        • Complete the feedback form

    If you have any doubts, please write them on the Discussion Forum.